Return Policy

Welcome to! We are committed to providing you with quality jewelry products and perfect after-sales service. In order to protect your rights and interests, the following is our return policy, please read and understand it carefully:

1. Return conditions:

- Goods can be returned within 15 days of receipt;

- Goods must be in good condition and not affect secondary sales, including unused, unworn, and with original labels and packaging.

2. Return process:

- Please contact our customer service first, provide the order number and the reason for return;

- Customer service will guide you to return the product and provide the return address;

- Please note that all shipping costs incurred during the return process will be borne by you.

3. Return review:

- After receiving the returned goods, we will conduct strict quality inspection;

- If the goods are eligible for return, we will refund you as soon as possible;

- The refund will be returned to your payment account, and there may be a delay in the arrival of the refund.

4. Non-return reasons:

- Custom or personalized items will not be returned;

- Discounts, special prices once purchased, no return;

- No refund will be given for goods returned due to artificial damage or improper use.

5. Damaged products:

- If you find any damage when you receive the goods, please contact our customer service in time;

- Please provide relevant photos and detailed description, we will process for you as soon as possible.

We promise to provide you with quality jewelry products and services, if you have any questions or need help, please feel free to contact our customer service team. Thank you for your support and understanding!

Note: The right to interpret this return policy belongs to, and we reserve the right to make changes to the return policy if necessary, but we will notify you in advance.