Delivery Information

Thank you for choosing! In order to make your shopping experience smoother and more enjoyable, we provide the following delivery information so that you can understand our delivery policies and methods.

Distribution scope and timeliness
Our delivery coverage covers most regions of the world, and we will do our best to get your order to you, no matter where you are. We work with a number of reliable logistics partners to ensure that your orders are delivered on time and safely.

In general, your order will be processed within 1-3 business days after confirming payment. After processing is complete, the delivery time will vary depending on your geographic location and delivery method. In general, domestic distribution generally takes 5-7 working days, and international distribution needs to vary according to the destination. Please pay attention to the estimated delivery time when you place your order, as well as the real-time tracking information provided by the logistics company.

Freight and parcel protection
For domestic orders, we will charge the corresponding shipping fee according to the order amount and weight. When the order amount meets certain conditions, we will also provide free shipping service. For specific shipping details, please check the shipping list on the shopping cart page when placing your order.

In order to ensure the safety of your goods during transportation, we will reinforce the packaging and use pressure and shock resistant packaging materials. Whether you are ordering jewelry or beautiful accessories, we will do our best to protect your goods and ensure that you receive them in perfect condition.

Signature and return policy
When you receive a package of goods from us, please carefully check whether the outer package is intact and ensure that the package seal is not broken when you receive the goods. If there is damage, please reject the package and contact our customer service team in time.

If you have any quality problems or are not satisfied with the goods you have received, we provide return and exchange services. Please contact us within 7 working days after receiving the goods, and provide the relevant reasons for return and exchange and photo evidence, so that our customer service team can handle it for you in time. We will arrange an exchange or refund for you as soon as possible and do our best to accommodate your request.

In the process of return and exchange, please keep the goods in their original state, and keep the accessories, packaging boxes and related documents. We will provide you with the appropriate operation guidance according to your specific situation.

Please note that individual items (such as custom items or special sizes) may not be eligible for return or exchange services. For specific return policy and exclusion list, please read our return policy page or contact our customer service team.

Updates and changes to delivery information
If you need to modify or change the delivery information of an order already placed, please contact our customer Service team as soon as possible before confirming payment. Once the order has been paid for and processed, we will not be able to modify the delivery information.

At the same time, please carefully check the accuracy of the address and contact information when filling in the delivery information, especially in international deliveries. We will follow the information provided by you for delivery, and we will not be responsible for any delay, failure or loss of delivery due to incorrect information provided by you.

Thank you for understanding and complying with our Delivery Information Policy. If you have any questions about the delivery policy and return service or need further assistance, please feel free to contact our customer service team. We will be happy to provide you with the best quality service, hope you enjoy a pleasant shopping experience!